1. Submit A Request
Click “submit a request” button and fill out the form
2. Receive return authorization
Receive return authorization (RA) with the exact return address.
3. Ship It Back
Print and attach the shipping label (if applicable) and the RA form to the outside of the box
4. Receive refund or replacement
Sit back and relax. After the product has been received and inspected, payment will be refunded back to the original method of payment or a replacement product will be shipped.
We get it, returns happen. At AutomotiveStuff we strive to make it easier for our customers to go through this process. If you're not completely satisfied with your purchase, simply submit a request by clicking the button above to get the process started.
Can I return my product?
Any products not used, damaged or altered in any form within 30 days of delivery and in its original packaging is eligible for a return. Mounted wheels can not be returned/exchanged under any circumstance. We can not guarantee fitment of wheels if the vehicle is lifted or lowered due to unforeseen variables. Returned merchandise must include all original packaging, paperwork, and must be packaged properly to avoid shipping damages. Products listed below are exempt:
- Megan Racing
- Neo Motorsport (15-Day easy return from date of delivery)
- FRP Body Kits
- Sparco Apparels
Will I be charged any fees?
Damaged, defective, and incorrect products will be refunded or exchanged at no cost to you. However, for any returns that is not the result of AutomotiveStuff's error, the customer will be responsible for the return shipping and will not be reimbursed the original shipping fee incurred by AutomotiveStuff.. AutomotiveStuff does not charge restocking fees with the exception of the following products:
|Wheel & Tire Products||20%|
When do I get my money back?
After we receive and complete inspection of the product, AutomotiveStuff will complete the refund transaction within 2-3 business days of receiving the product. Please note it may take 5-7 days for the refund to appear on your statement depending on the financial institution.