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Our goal is to provide you with the highest level of customer service. If you have any questions or concerns, you can always reach us via phone, email, or social media. We are always looking to get better at serving you!
Creating an account with us is the best way to personalize your shopping experience. It also grants you access to exclusive sales and promotions you won’t get anywhere else. It’s quick, easy, and completely secure.
AutomotiveStuff.com will email you an invoice with every order. You can also access all of your past invoices and any store credits you might have from the My Account page. So create an account with us prior to ordering to keep track of your orders. If you do not have an account with us and need access to a past invoice, contact us and we will gladly email you a copy.
You can recover your lost account information by clicking here
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You can obtain the status of your order by clicking here
Because AutomotiveStuff.com proudly delivers from within the United States, you will never be charged any customs, duties, or brokerage fees when you order from us. All prices on our website are in US dollars. You will only be charged the appropriate taxes per the state you reside in.
Shipping is free on most orders! Unfortunately, due to the geographic realities of operating across our great nation, we have to charge shipping to more remote addresses because our couriers charge us extra fees to ship to these locations. Additional shipping charges may also apply on very heavy or bulky products. Once again, this fee is imposed on us by the courier. In either case, a sales representative will let you know if extra shipping is required on your purchase.
We have a 30-day, easy return policy upon receipt as long as the product is not used, damaged, or altered in any form (excludes Megan Racing products). Customers only pay for the return shipping cost of the item and the cost of shipping we incurred when sending out the item initially. We will not charge customers a restocking fee unlike other companies (excluding rims which include a 20% restocking fee, Thule products which have a 50% restocking fee, Magnaflow products with a 10% restocking fee, and HSD coilovers with a 25% restocking fee).
At AutomotiveStuff.com, we value customer privacy. Any personal information received as part of any order is destroyed immediately after the order is placed. Personal information is NEVER shared with any third parties.
for a more detailed look at our policies and procedures.